East Barnwell H C Ditton LaneCambridge, CB5 8SPTel: 01223 728900
Please have a look at our clinics and services page to see what services we offer when making an appointment.
There are two different types of appointments:
Once invited to attend the surgery, you may find that you see a doctor, a nurse practitioner or our minor illness nurse. Who you see will depend on the nature of your concern and the appropriate care as determined by your telephone call with the triage doctor.
We prefer you to see your own doctor whenever possible as we think this is best for our patients and provides continuity of care however, if your usual doctor is not available, one of the other doctors or the specialist nurse will be happy to see you.
Click here to book/cancel your appointment online
Please bear in mind that most of our doctors work part time and may not be running a clinic on the day that you wish to be seen. To help with this, please access the doctors Timetable tab above.
If you feel you need an urgent appointment, our receptionists will ask you the nature of the problem. This information will help the doctor when returning your call. Please be assured that all our staff observe strict confidentiality at all times.
Telephone 01223 728900 option 2 or 01223 728999 if you think a patient is seriously ill and needs a doctor quickly. Please make it clear to the receptionist.
We would like to be able to spend more time with each patient but the demand for appointments means that at present each appointment can be for only ten minutes. The following suggestions may help you and us to make the best use of this short time:
We try to make absolutely sure that anyone needing an urgent appointment can get one. However, you will often find that we ask you to talk this over with the doctor or nurse by telephone beforehand.
Patients under the age of 16 are expected to attend with either a parent or responsible adult. Our policy is to encourage children to discuss their problem with a parent or guardian but we appreciate this might not always be possible, for example in sensitive areas such as contraception. We respect the confidentiality of minors in the same way as adults.
If you are unable to keep an appointment, we would appreciate as much notice as possible to enable us to offer the appointment to somebody else.
We hope you find these suggestions helpful and we are glad to receive your feedback or your own suggestion in return.
If at all possible we prefer to treat patients in the surgery but are happy to visit those who are too sick to attend the Health Centre.
If you feel you need a doctor or district nurse to visit then please try to telephone by 11.00am with your request. The doctor may want to phone you back, as it may be possible to deal with your problem over the phone.
We will always visit:
The terminally ill, the truly bedbound (where travel to the surgery by car would cause a deterioration in the patients condition or result in unacceptable discomfort or pain) and anyone with severe breathlessness or pain.
Local guidelines state that a visit is unlikely to be required in the following cases:
Common symptoms of childhood: fevers, coughs, colds, earache, headache, diarrhoea/vomiting and most cases of abdominal pain.
Adults with common problems of cough, sore throat, 'flu-like' symptoms, chronic back pain, dental problems, and lost prescriptions/tablets.
If you do not need to be examined please consider a telephone consultation with your doctor. For example, for medication queries or sick certificates.
The table below shows the attendance times of our docrtors. Please note it is subject to change, due to different doctors triaging each day.
The practice also plays host to a number of GP Registrars, who also provide a number of clinics during the week; these may vary throughout the week.
8:30 - 11:00
3:00 - 5:00
3:00 – 5:00
8:30 – 10:30
2.30 – 5.00
2.30 – 5.00
8:30 – 10.30
9.00 – 10.30
2.30 – 5:10
2.30 – 5:00
Dr Li Li (F)
9:00 - 11:20
2:30 - 5:00
8:30 - 10:50
2:30 - 5:00
8:30 - 10:50
8:30 - 11:00
8:30 - 10:30
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
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